Streamline Ticket Management with G-Tickets: Simple, Secure, and Customizable
The Easiest Ticketing System Ever Created, Guaranteed!
G-Tickets is a no fuss, hassle-free ticketing system that works with Google Forms and stores data offline for secure and limitless customization on forms. If you can make a Google Form, G-Tickets will do the rest for you!
Simple, Direct, Secure and Completely Customizable!
G-Tickets was created to be as simple and user friendly as possible without skimping on features or flexibility.
G-Tickets allows any Google Form to function as a ticketing system. From support tickets in IT, to invoicing and quoting, turn any Google Form into a ticket generator for incoming quotas.
Incoming tickets highlight key client inputs for quick review.
Completed tickets are hidden by default, allowing only relevant new entries to take attention.
Unlimited Tickets – Unlimited Forms – Unlimited QR Codes
Completely Unlimited Everything
With G-Tickets you are not limited like in other ticketing system providers.
Using Google Forms means that the forms, data, entries and tickets are 100% controlled by you.
No Google Account login required. A script is used to communicate with a specific form you link. This means all of your data stays secure and safe!
How it works
G-Tickets works by linking to a Google Form via a custom Google Sheet Script. This script allows G-Tickets to work locally on your submitions and only update the main form when you are ready.
Notifications can be sent when new entries are filled out. Sound, email and automatic data table population.
Clicking on an entry in the data table will show a highlight section that displays only the relevant data.
Users can leave notes, send emails to clients, or notify administration of tickets that need to be elevated.
To complete a ticket, select the ticket and click ‘Submit Complete’. In one click G-Tickets will send a message to the linked Google Form, letting it know that entry is finished. G-Tickets will update the form, time stamp, leave notes (if any was given), send emails and automatically hide the completed tickets from the data table.
How to setup
Linking Forms
G-Tickets requires at minimum 1 form to be linked. G-Tickets comes with a full tutorial showing you how to:
- Generate a QR Code for your Forms
- Create a Shareable Google Form
- Create and Link a Google Form Spreadsheet
- Create and publish a Google Spreadsheet App Script so G-Tickets can communicate with the Form.
Everything Else…
Once a form is linked, you can:
- Create custom users with passwords
- Create custom administration email
- Customize email messages
- Link outbound emails
- And More!
The best part, once you get this setup, you can export your settings and simply import them on another machine.
Set it up once, and pass the compressed settings files to all the computers in one click!
User Accounts
G-Tickets includes built-in security that restricts access to tickets unless a user is logged in. This feature becomes active once the default Admin password is changed.
Once changed, a user must be logged in to see the updated sheets.
G-Tickets Settings, Users, Passwords, Forms and Sheet Data can all be backed up and loaded on as many machines as needed. This makes copying account access for multiple team members simple.
Flexible Licensing Options
Choose the license that best fits your organization’s size and needs.
All licenses provide unlimited tickets and unlimited forms. Licenses can be transferred as needed.
Annual License
Ideal for businesses looking for predictable, year-over-year access to G-Tickets.
- Small Business (1-5 Computers): $450/year
Ideal for small teams or single departments handling up to 1,000 tickets monthly on a few workstations.
- Medium Business (5-10 Computers): $750/year
For mid-sized teams with ticket volumes up to 5,000 monthly, across multiple devices and departments.
- Large Business (10-20 Computers): $1,200/year
Designed for high-volume ticketing in larger organizations, including cross-departmental usage.
- Enterprise (20+ Computer): Starting at $1,800/year (Custom Pricing)
For extensive, organization-wide ticketing needs with limitless scalability across departments.
Please email us at support@graytechnical.com
Perpetual License
A one-time investment for businesses that want long-term value without recurring costs.
- Small Business (1-5 Computers): $1,150 (One-time)
Ideal for smaller teams making a one-time investment for long-term ticketing support.
- Medium Business (6-10 Computers): $1,750 (One-time)
For medium-sized businesses handling regular, high-volume ticketing needs.
- Large Business (10-20 Computers): $2,950 (One-time)
Built for large organizations with extensive ticketing needs and cross-functional support requirements.
- Enterprise (20+ Computers): Starting at $4,000 (Custom Pricing)
Designed for comprehensive ticketing across large enterprises with unlimited scalability.
Please email us at support@graytechnical.com
Site License
A one-time investment for an entire organization location. Unlimited installs, with top tier customer support.
Site licenses are custom pricing. To request a quote, please email us at support@graytechnical.com.
System Requirements:
Windows 7 or later (.Net Framework 4.5
Internet access for initial Google Form linking
Start Using G-Tickets Today and See Why It’s the Last Ticketing System You’ll Ever Need!
Ready to streamline your ticketing process? Choose G-Tickets and experience secure, hassle-free ticket management tailored to your business.
