G-Tickets: Turning Google Forms into an Efficient Ticketing System for Businesses
G-Tickets is a hassle-free ticket management software that integrates with Google Forms.
The most flexible and simple ticketing system available, Guaranteed!
What is G-Tickets?
G-Tickets is an innovative ticket management system designed to streamline how businesses, schools, and companies handle support tickets, invoicing, and client inquiries. By seamlessly integrating with Google Forms, G-Tickets can download form responses, organizes them offline into an easy-to-use interface, and only modifies the original data when you complete a ticket.
Real-time notifications and custom completion tracking, ensures your ticketing process is efficient and customizable to fit any workflow. Whether you’re managing IT support requests, customer service tickets, or internal tasks; G-Tickets simplifies any operations that rely on Google Forms.
Simple, Direct, Secure and Completely Customizable!
G-Tickets was created to be a simple, user friendly way to make any Google Form into a functioning ticketing system.
From support tickets in IT, to meeting scheduling, or invoicing/quoting; simply link an existing Google Form and G-Tickets will turn it into into a ticket generator.
Unlimited Google Forms Integration Tool
Other ticketing system providers limit you to how many forms you can have, how many tickets you can generate, and what platform you can use.
Because G-Tickets works with Google Forms you are not limited in any aspect of tickets, forms or volume. Link as many forms, and create as many tickets as you like!
G-Tickets Features
- Google Forms Integration
- Transform any Google Form into a powerful ticketing system.
- Unlimited Tickets/Forms
- No restrictions on tickets, forms or QR codes.
- Data Security
- Works offline and ensures all data stays secure without Google account login.
- Data and Charts from Google Forms
- Continue using data and charts from Google Forms for your analyses process.
- Automation Notifications
- Automatically updates forms, sends notifications and hides completed tickets.
- Customizable Setup
- Easily create QR codes, short-cut links, custom users with passwords, one or multiple forms at once, and step-by-step guides on linking forms.
- User-Friendly Ticketing Software
- All one click away: Highlight key clients inputs, sound and visual notifications, leave notes, escalate task, send emails, and more.
- Flexible Licensing Options
- Limitations are based only installs. Choose between annual or one-time purchases based on your business needs.
- Automated Ticket Status Updates
- Tracks and updates ticket statuses in real-time, providing instant insights into progress and completion.
- Multiple Computer Monitoring
- Multiple computers can access the same linked form, allowing for multi-personnel functionality and supervision.
- Task Escalation Features
- Easily move tickets to up to higher tier support with ‘admin emailing’.
- Silent Mode Notifications
- Enables soundless updates for environments where quiet operation is required, while still visually notifying users.
How it works
G-Tickets steps you through how to link one, or more, Google Forms via a custom Google Sheet Script. This script allows G-Tickets to check for new entries on forms and notifies you of any new submission.
User Friendly and Intuitive
Clicking on an entry will show only relevant data. Blank fields are left out for fast comprehension of submitted data.
Users can leave notes, send emails, or notify administration of tickets that need to be elevated.
Completing a ticket is as easy: simply click ‘Submit Complete’. In one click the linked Google Form will receive a message letting it know that entry is finished. G-Tickets will update the form, time stamp the entry, leave notes (if any was given), document which user completed the entry, send emails (if enabled) and automatically hide the completed ticket from viewer.
Maximized productivity with seamless integration!
How to setup
G-Tickets comes with easy to follow instructions, including pictures, to setup new forms.
Any Google Form can be linked; existing or new, complex or simple. If it is a form, you can create a tickets, and automate it, with G-Tickets.
The setup is simple:
Linking Forms
- Create a Shareable Google Form
- Create and Link a Google Form Spreadsheet
- Create and publish a Google Spreadsheet App Script so G-Tickets can communicate with the Form. (Script included as Copy-and-Paste text, with pictures and instructions.)
Everything Else…
- Create QR codes
- Create custom users with passwords
- Create custom administration email
- Customize email messages
- And More!
Once setup, settings can simply be imported to another machine.
Set it up once, and pass it along in one click!
User Accounts
G-Tickets offers a robust built-in user account security system to ensure data confidentiality and controlled access. Once the default administrator password is updated, the system automatically activates login requirements for all users. This means that only authorized individuals with valid credentials can view, manage, or interact with form entries.
By enforcing user authentication, G-Tickets provides an added layer of protection against unauthorized access, making it an ideal solution for businesses and teams handling sensitive ticketing data. This feature enhances organizational security while maintaining seamless access for verified users.
Fast Backups and Secure Linking
Simplify data management with a one-click backup system, allowing all critical settings and information are securely saved. This includes linked forms, user accounts, passwords, email configurations, admin staff details, URLs, QR codes, and custom links. The streamlined backup process allows for quick restoration or seamless deployment across multiple devices.
Set up G-Tickets on one machine, back it up, and easily share the configuration with your staff or office for consistent and efficient ticket management. Whether your team operates from a single location or multiple workstations, this feature ensures smooth transitions and uninterrupted operations, while keeping sensitive data secure and readily available.
Set it up once, and share it with your staff or office!
Download G-Tickets For Free Here
Try out G-Drive Linker and see why it is our #1 Best Growing Product of 2025!
Download your Free copy of G-Tickets today!
The trial has unlimited users, forms, questions, and tickets.
Trial will only show the first 5 incomplete tickets.
System Requirements
Minimum
3MB Space
Internet Connection
Google Drive Account (for setting up forms/sheets/script)
.Net Framework 4.5 or higher
Tested and Running on
Windows 7 – Service Pack 1 – .Net Framework 4.7.1
Windows 8 Currently Testing
Windows 8.1 Currently Testing
Windows 10
Windows 11
DOES NOT SUPPORT MAC
G-Tickets Purchase Options
License numbers are emailed only after purchase and are contained inside the email purchase receipt.
If you do not receive an email like this, directly following your purchase, please email our support at support@graytechnical.com .
License numbers are activated inside each program by going to Help and Activation.
| License Type | Installs | Expires | Ideal For | Price | Purchase |
| Solo | 1 | 365 Days | Solo Operator | $75 | (coming soon) |
| Team Starter | 1-5 | 365 Days | Small Teams with Short-Term Objectives | $187 | |
| Team Pro | 5-10 | 365 Days | Mid-Sized Teams Managing Smaller Projects | $300 | |
| Enterprise Plus | 10-20 | 365 Days | Multi-Department Teams Handling Annual Initiatives | $480 |
| License Type | Installs | Expires | Ideal For | Price | Purchase |
| Lifetime Solo | 1 | Never | Solo Operator Requiring Long-Term Support | $160 | (coming soon) |
| Lifetime Starter | 1-5 | Never | Small Teams Requiring Long-Term Support | $400 | |
| Lifetime Pro | 5-10 | Never | Mid-Sized Teams Handling High Volumes Workloads | $640 | |
| Enterprise Lifetime | 10-20 | Never | Large Cross-Departmental Teams with Collaboration Needs | $1,024 |
Need more than 20 installs?
We offer a Corporate License just for that!
Send us an email ( support@graytechnical.com ) from your business account and let us know how many seats of G-Tickets you will need! We always try to respond within 24 business hours of email receipts!
Gray Technical is proud to support schools by offering an educational discount of 25%. Please send us an email from your school issued email to our support (support@graytechnical.com) requesting an educational school discount.
If you are requesting a student discount code please check your junk mail or spam folder as schools typically have a high filter system on their mail boxes. We usually respond to student request emails within 24 hours.
Try G-Tickets today and see why it is Gray Technical’s #1 growing product!
Start Using G-Tickets Today and See Why It’s the Last Ticketing System You’ll Ever Need!
Streamlining your ticketing process with secure, hassle-free ticket management tailored to your business.
